1. Free Trial Period

We offer a free trial plan to let you experience the visual branding tools and post templates before upgrading to a paid tier. During the free trial, no credit card or UPI details are collected, and you will not be charged.

2. Subscription Cancellation

You can cancel your active paid subscription (Creator, Pro, or Agency) at any time.

• How to cancel: Go to the **Billing** section of your dashboard, and click the **Cancel Subscription** button.
• Active Access: Once cancelled, you will retain full access to all paid plan features and quotas until the end of your current active billing cycle. No further automatic renewal charges will occur.

3. Refund Policy

To ensure satisfaction, we offer a **7-day money-back guarantee** for first-time premium upgrades.

• Eligibility: You are eligible for a full refund of your first monthly subscription charge if you make a refund request within 7 calendar days of your upgrade date.
• Exclusions: Refunds are not available for subsequent monthly renewals or if the account is found in violation of our Terms of Service (e.g. platform abuse, spamming).

4. How to Request a Refund

To request a refund under the 7-day guarantee:

1. Email our billing team at **PostCraftAI.co.in@Gmail.com** from the email registered with your account.
2. Include your transaction details (order ID or payment ID provided in your billing history or receipt).
3. Our team will review the request and process eligible refunds within **5 to 7 business days**. Approved refunds will be credited back to your original payment method (card, bank account, or UPI) via Razorpay.