PostCraft AI
Help & SOPs
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Help, Support & SOP Hub
Interactive How-To SOP Guides, searchable FAQs, and diagnostic-aware support ticket submission.
SOP 1: Account Onboarding & Voice DNA Setup
Learn how to capture your writing style, distill Voice DNA, and configure persistent memory.
1. Select Primary Writing Platform: Choose your primary social network (e.g. LinkedIn or Twitter/X).
2. Paste Writing Samples: Provide 1 to 5 past high-performing posts with substantial text.
3. Distill Voice DNA: Click "Distill Voice DNA" to extract tone, pacing, vocabulary, and avoid list via Gemini.
4. Set Hard Constraints: Establish firm rules (e.g. "Never use corporate buzzwords", "No emojis").
5. Automatic Schedule Provisioning: Onboarding automatically sets up your initial weekly scheduled digest.
SOP 2: Subscription Plans, Quotas & Payments (/billing)
Understand tier quotas, billing period resets, currency options, and Razorpay payments.
SOP 3: 4-Step Post Generation Wizard (/wizard)
Master post creation from news trends to split-editor, Diagnostics drawer, and text overlay graphics.
SOP 4: Dashboard History & Multi-Dimensional Filtering (/dashboard)
Filter past sessions by status, platform, and billing period with local browser timezone dates.
SOP 5: Voice DNA Meta-Loop & Autonomous Crons (/my-ai)
Monitor automatic prompt learning, overlay versioning, skill audits, and background cron schedules.